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DESCRIPTION OF USERS AND ACCEPTANCE OF TERMS

For convenience, the words “User,” “You” and “Your” as used in this Privacy Policy refer to all users of the Website, including, without limitation, anyone that accesses or visits the Website and views only publicly-available content; individuals who have signed up for an Account; and any other individual or corporate user who posts content, materials and information.

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OUR PRIVACY POLICY AND THE TERMS OF USE (accessible here: ) APPLY EACH TIME YOU ACCESS OR USE THE PRODUCTS OR SERVICES; PLEASE READ THEM CAREFULLY. WHEN YOU ACCESS OR USE THE PRODUCTS OR SERVICES, YOU ACCEPT THE PRIVACY POLICY AND TERMS OF USE AS IF YOU HAD SIGNED THEM, AND YOU CONSENT TO OUR COLLECTING AND USING YOUR INFORMATION AS DESCRIBED IN THE PRIVACY POLICY AND TERMS OF USE. THE TERMS OF USE CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE YOU TO RESOLVE ANY DISPUTE WITH US ON AN INDIVIDUAL BASIS AND NOT AS PART OF ANY CLASS OR REPRESENTATIVE ACTION. IF YOU DO NOT AGREE TO THE TERMS OF USE OR PRIVACY POLICY, DO NOT USE THE SERVICES. BY USING OUR SERVICES, YOU AGREE THAT YOU ARE ENTERING INTO A VOLUNTARY BUSINESS RELATIONSHIP WITH US FOR THE PURPOSE OF CONFORMING WITH ANY APPLICABLE FEDERAL, STATE AND LOCAL LAWS RELATING TO SOLICITATIONS, INCLUDING VIA EMAIL, TELEPHONE OR FAX. THE SITE IS INTENDED FOR USE ONLY WITHIN ARGENTINA.

CHILDREN'S INFORMATION.

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We do not knowingly collect Personal Information from children under the age of 13 through the Website. If You are under 13, please do not give Us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce Our Privacy Policy by instructing their children to never provide Personal Information through any website without their permission. If You have reason to believe that a child under the age of 13 has provided Personal Information to Us, please contact Us, and We will endeavor to delete that information from Our databases.

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CHANGES TO THIS PRIVACY POLICY

Please note that this Privacy Policy may change from time to time. Med Help will post any changes on this page. We encourage You to check back and review this Privacy Policy frequently for any updates or modifications. Your continued use of the Website will be deemed acceptance of the updated Privacy Policy.

 

INFORMATION WE COLLECT/RECEIVE

In the course of operating the Website, Med Help will collect (and/or receive) the following types of information. You authorize Us to collect and/or receive such information.

 

Personal Data

The following subsections detail the categories of Personal Data that we collect and have collected over the past twelve (12) months. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. For each category of Personal Data, these subsections also set out the source of that Personal Data, our commercial or business purpose for collecting that Personal Data, and the categories of third parties with whom we share that Personal Data. More information regarding those sources and categories are set forth below.

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User Personal Data

THE FOLLOWING SUBSECTIONS APPLY ONLY TO USERS. IF YOU ARE A HEALTHCARE PROVIDER, PLEASE SEE THE SPECIALIST PERSONAL DATA SECTION BELOW.

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Categories of Personal Data We Collect

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Categories of Sources of Personal Data

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Healthcare Provider Personal Data

THE FOLLOWING SUBSECTIONS APPLY ONLY TO HEALTHCARE PROVIDERS. IF YOU ARE A USER, PLEASE SEE THE USER PERSONAL DATA SECTION ABOVE.

 

Categories of Personal Data We Collect

 

 

 

 

 

 

 

 

 

 

 

 

 

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Categories of Sources of Personal Data

 

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Commercial or Business Purposes for Collecting Data

• Providing, Customizing, and Improving the Services

  • Creating and managing your account or other user profile.

  • Producing invoices and billing statements for our clients.

  • Providing you with the products, services, and information you request.

  • Meeting or fulfilling the reason you provided the information to us.

  • Providing support and assistance for the Services.

  • Improving the Services, including testing, research, internal analytics, and product development.

  • Personalizing the Services, website content, and communications based on your preferences.

  • Fraud protection, security, and debugging.

• Marketing the Services

  • Marketing and selling the Services.

  • Showing you advertisements, including interest-based or online behavioral advertising.

• Corresponding with You

  • Responding to correspondence that we receive from you, contacting you when necessary or requested, including to remind you of an upcoming appointment, and sending you information about MediRoam or the Services.

  • Sending emails and other communications that display content that we think will interest you and according to your preferences including notifying you about certain resources, Healthcare Providers, or services.

• Legal Requirements

  • Fulfilling our legal obligations under applicable law, regulation, court order, or other legal processes, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities.

  • Protecting the rights, property, or safety of you, MediRoam, or another party.

  • Enforcing any agreements with you.

  • Responding to claims that any posting or other content violates third-party rights.

  • Resolving disputes.

• Onboarding Verification

  • Confirming providers have the necessary credentials to practice in the state where advertised.

 

How We Disclose Your Personal Data

In certain circumstances, we may disclose your Personal Data to the following categories of service providers and other third parties for the indicated business purposes:

 

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THE FOLLOWING SECTIONS APPLY TO ONLY TO USERS.

 

Legal Obligations

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” sections above.

 

Business Transfers

All Personal Data may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

 

Data that is Not Personal Data

We may create aggregated and/or de-identified data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build, and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.

 

Tracking Tools, Advertising, and Opt-Out

The following sections provide additional information about how we collect your Personal Data.

Information Collected Automatically

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The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, mobile identifiers, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Services. We do this to analyze trends, learn about and advertise to our user base, and operate and improve our Services. For example, we use Cookies to tailor the Services or customize advertisements by tracking navigation habits, measuring performance, storing authentication status so re-entering credentials is not required, customizing user experiences with the Services, and for analytics and fraud prevention. Cookies are small pieces of data – usually text files – placed on your computer, tablet, phone, or similar device when you use that device to visit our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s).

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We use the following types of Cookies:

• Essential Cookies. Essential Cookies are required to provide you with features or services you have requested. For example, certain Cookies enable you to log into the secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.

• Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

• Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services such as by collecting information about the number of visitors to the Services, what pages visitors view on our Services, how long visitors are viewing pages on the Services, mouse clicks, mouse movements, scrolling activity, and text typed into the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns to help us improve our campaigns and the content for those who engage with our advertising. For example, Google Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of cookies by visiting the Google advertising opt-out page or the Google Analytics Opt-out Browser Add-on page.

• Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests to provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.”

• Web BeaconsWeb Beacons (e.g., clear GIFs or pixel tags) are tiny graphic image files embedded in a webpage or email that may be used to collect information about the use of our Services, the web services of selected advertisers, and the emails, special promotions, or newsletters that we send. The information collected by Web Beacons allows us to analyze how many people are using the Services, using selected publishers’ web services or opening emails, and for what purpose. Also, it allows us to enhance our interest-based advertising (discussed further below).

• Mobile Device IdentifiersMobile device identifiers help MediRoam learn more about our Users’ demographics and internet behaviors. Mobile device identifiers are data stored on mobile devices that may track mobile devices and data, activities occurring on and through it, and the applications installed on it. Mobile device identifiers enable the collection of Personal Data, such as media access control, address, location, and tracking data, including without limitation IP address, domain server, type of device(s) used to access the Services, web browser(s) used to access the Services, referring webpage or other source through which you accessed the Services, other statistics, and information associated with the interaction between your browser or device and the Services.

• Cross Device Matching. To determine if users have interacted with content across multiple devices and to match such devices, we may work with partners who analyze device activity data and/or rely on your information (including demographic, geographic, and interest-based data). We may also provide de-identified data to these partners to supplement this analysis. Based on this data, we may display targeted advertisements across devices that we believe are associated or use this data to further analyze usage of Services across devices.

 

You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on your browser software) allowing you to decide on acceptance of each new Cookie in a variety of ways. You may also be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. You can also delete all Cookies that are already on your computer. Although you are not required to accept MediRoam’s Cookies, if you block, reject, or delete them, you may have to manually adjust some preferences every time you access the Services, as some functionalities may not work.

 

To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find more information about Cookies, including how to manage and delete Cookies, please visit here.

 

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications, and services that you do not wish such operators to track certain of your online activities over time and across different websites. Not all browsers offer a Do Not Track option, and there is currently no industry consensus as to what constitutes a Do Not Track signal. Please note that, for these reasons and because of our use of Cookies, our Services, like many website operators, do not support “Do Not Track” requests sent from a browser at this time. To find out more about “Do Not Track,” you can visit here.

Information about Interest-Based Advertisements

We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you or derived or inferred from the online activity or usage patterns of particular users on the Services and/or services of third parties. Such information may include IP address, mobile device ID, operating system, browser, webpage interactions, geographic location, and demographic information, such as gender and age range. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including Web Beacons, from an ad network to you through the Services. Web Beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. This information helps MediRoam learn more about our Users’ demographics and internet behaviors. Web Beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web Beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a webpage from their site.

 

We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give users a better understanding of and greater control over ads that are customized based on a user’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s User opt-out pages, which are located here, or install the DAA’s AppChoice app (for iOS; for Android) on your mobile computing device. When you use these opt-out features, an “opt-out” Cookie will be placed on your computer, tablet, or mobile computing device, indicating that you do not want to receive Interest-Based Ads from NAI or DAA member companies. If you delete Cookies on your computer, tablet, or mobile computing device, you may need to opt-out again. For information about how to opt out of Interest-Based Ads on mobile devices, please visit here. You will need to opt out of each browser and device for which you desire to apply these opt-out features.

 

Please note that even after opting out of Interest-Based Ads, you may still see MediRoam advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that MediRoam is no longer using tracking tools. MediRoam may still collect information about your use of the Services even after you have opted out of Interest-Based Ads and may still serve advertisements to you via the Services based on information collected via the Services.

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Data Retention

We retain Personal Data about you as necessary to provide our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, provide our Services, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

For example:

• We retain your account information and credentials for as long as you have an account with us.

• We retain your device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively, and efficiently.

• We retain any protected health information (“PHI”) consistent with our obligations under our Business Associate Agreements with Covered Entities and HIPAA.

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WEBSITE MONITORING 

MediRoam reserves the right to view, monitor, and record activity on the Website without notice or permission to You. MediRoam may monitor or review any areas on the Website where Users transmit or post communications or communicate solely with each other, for the purpose of promoting its efficiency, usefulness, appropriateness of use and compliance with this Agreement. However, MediRoam has no obligation to monitor, moderate or review any or all User Generated Content, or every posting or communication, and MediRoam disclaims any liability related to the content of any such postings and communications, whether or not arising under the laws of copyright, trademarks, libel, defamation, privacy, obscenity, or otherwise.

MediRoam is not responsible for screening, policing, editing or monitoring the User Generated Content and other third party statements posted or displayed on the Website, including, without limitation, all third party advertising posted or displayed on the Website. While MediRoam, from time to time and in its discretion, may monitor the content of the User Generated Content and other third party communications posted or displayed on the Website, MediRoam does not endorse, support, sanction, encourage, verify, or necessarily agree with the User Generated Content and other comments, opinions, or statements posted on the Website by Users and other third parties. Any information or material placed on the Website by Users or other third parties, including advice and opinions, are solely the views and responsibility of those posting such information or material, and do not necessarily represent the views of MediRoam. MediRoam reserves all of its rights to discontinue in its sole discretion the Products and Services provided on the Website in general or to any User at any time.
 

THIRD PARTY SITES

This Privacy Policy applies only to information We collect at and through the Products and Services. The use of cookies by Our partners, affiliates, tracking utility company and service providers is not covered by Our Privacy Policy. Our partners, affiliates, tracking utility company and service providers use session ID cookies to make it easier for You to navigate Our Website. We do not have access to or control over these cookies. Some of Our affiliated companies administer sites

 

PROTECTION OF YOUR DATA

We take reasonable and appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of Your Information, including Personal Information stored or maintained on Our servers and other systems. These measures include internal reviews of Med Help’s data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to servers and systems where Med Help stores personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, We cannot guarantee the security of Your Information, including Personal Information.

 

CHOICES

You should think carefully before disclosing any Personal Information. What You have written may be seen, disclosed to or collected by third parties and may be used by others in ways We are unable to control or predict; including to contact You for unauthorized purposes. As with any public forum on any site, this information may also appear in third-party search engines like Google, Yahoo and MSN. Med Help does not control the information indexed and cached by search engines. At Your request, Med Help can remove Personal Information from the Med Help site, but cannot remove this information from search engines. Once the data has been indexed by a search engine, that information cannot be retrieved, deleted or modified by Med Help.

 

ACCESSING AND UPDATING TO YOUR INFORMATION

You can review, correct, update or change Your profile, which includes Personal Information, online at any time by contacting Us, or by going back to the specific tool, logging-in and making the desired changes. We remove Personal Information only at the request of the authorized User. In order to verify that it is the authorized User requesting removal of his/her Personal Information, We require You to send a signed statement, including Your name, address, email address and birth date, to the address below authorizing Med Help to remove Your Personal Information from Our active databases and other readily searchable media. Upon receiving Your request, Your Personal Information stored in active databases and other readily searchable media will be removed so that You cannot be identified or associated with any Personal Information You previously provided. When We delete any information, it will be deleted from the active database, but may remain in Our archives. We will not delete the posts or comments You've written in the communities or forums. Mail Your requests to:

 

ADD LINK HERE

 

DO NOT TRACK

Our web sites do not support Do Not Track with respect to the Products and Services at this time. Do Not Track (DNT) is a privacy preference that You can set in Your web browser to indicate that You do not want certain information about Your webpage visits collected across websites when You have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us